Under what circumstances can I get a refund?

You can get a full refund (minus booking fees) up until 1 hour before the event starts for any reason. Just get in touch on our contact page, or social media.

If we need to cancel the event (e.g. Nottingham goes into lockdown) we will cancel and refund tickets automatically.

We want to ensure that the safety of everyone is maintained and will be checking temperatures upon entry at the venue. Anybody's temperature that flags up, will not be allowed entry and will receive a refund for the ticket. It is important to follow the government guidelines on what to do when required to self-isolate, as this will help protect others.

*Booking fees are non-refundable